EMOTIONAL INTELLIGENCE ASSESSMENT HELPS IMPULSE CONTROL

EMOTIONAL INTELLIGENCE FOR IMPULSE CONTROL IS GAINING POPULARITY IN GEORGIA

Emotional Intelligence for “impulse control” is booming in California and New York.

In Georgia, awareness of Emotional Intelligence is waking up and is being used to help separate yourself from others in job interviews and for the employer to screen applicants from a wide choice of great candidates.

The key to this trend is the power of Emotional Intelligence Assessments in identifying low levels of competence in a number of skills (15 competencies in all) that are important in successful impersonal relationships and greater performance in life. Documentation shows it improves annual salaries and school performance in any Emotional Intelligence book.

EQ-i 2.0 Scales

EQ-i 2.0 Scales

An increase in self-referrals for skill enhancement coaching for “impulse control” is happening. Satisfied clients are referring friends and colleagues.  EQ coaching is becoming more popular with college students and young professionals wanting to improve themselves, wanting a better “edge” in the job market.

COACHING BY RICHARD L. TAYLOR
The key is to actually invest in the coaching component using the 21 page EQ-i 2.0 Assessment Report for the basis of SMART GOAL enhancement. Your Report is awesome, however, just like at the gym you need someone to hold you accountable and keep doing the improving work. It also makes it personal to your individual situation and problems.

Without coaching a person soon return to old habits that do not enhance their lives.

EXAMPLE REPORT

Call or e-mail Director Richard Taylor of Atlanta Anger Management to set up a Bar On EQ-i 2.0 Emotional Intelligence Assessment today.

→ EQ-i 2.0 Pre-Assessment Only $150.00 USD

EQ-i 2.0 Pre-Assessment and One Hour Debrief $300.00

EQ-i 2.0 Pre-Assessment, 1 Hour Debrief and Two – 30 Minute Phone/Skype/Tango Consults $450.00

Add EQ-i 2.0 Post Assessment $100.00 USD

EQ-i 2.0 Pre and Post Assessment $250.00 USD

Customized Plans To Fit Your Needs and Budget. Call Richard at 678.576.1913

Spouses, parents, significant others. career coaches, and employers are encouraging their family members and employees to take advantage of the opportunity to increase their skills in self-awareness, self-control, social awareness, empathy, and relationship management.

Emotional Intelligence has been shown to be a better predictor of success in life, marriage, work and school than IQ. Even Monster.com is advocating for the volunteer completion of Emotional Intelligence Assessments on the part of job applicants seeking positions in sales, customer service and leadership positions.

Coaching for skill enhancement in all emotional intelligence EQ-i 2.0 15 scales actually works. Motivated clients willing to complete an average of six months of coaching that include a Pre and Post Test can improve their ability to manage stress, anger and the 15 competencies.

EQ-i 2.0 Emotional Intelligence Model

EQ-i 2.0 Emotional Intelligence Model

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Case Example:

Let’s take a look at the results of coaching for this 21 year old  young man who had everything but positive emotional intelligence skills.  He was mandated by a court to take eight (8) classes of Anger Management after being arrested for punching a hotel casino manager in the face.  He took the Bar On EQ-i 2.0 Emotional Intelligence Assessment before he started his Anger Management program.  Once he received his results and saw how accurate they are, he decided to volunteer for Emotional Intelligence Coaching after he completed his required eight sessions of Anger Management.    He saw us once per week for five months.

We can conduct the Assessment anywhere in the world since it is an Online Assessment with 133 questions to answer. It takes 13-20 minutes to complete. The coaching can be done in person in Atlanta, GA or over phone or Skype.

His Pre Assessment & Test Scores on the Bar On EQ-i 2.0 Assessment:

PreAssessmentEQ-i2.0_a

His Post Assessment & Test Scores on the Bar On EQ-i 2.0 Assessment:

PostAssessmentEQ-i2.0_bCall or e-mail Director Richard Taylor of Atlanta Anger Management to set up a Bar-On MHS EQ-i 2.0 Emotional Intelligence Assessment today.

Customized Plans To Fit Your Needs and Budget. Call  Richard at 678.576.1913

PS: Often we take the time to address each of the 15 Scales so the length of coaching can be determined by how much time that takes.

Read more:

http://atlantaangermanagement.com/anger-management-assessments-for-business.htm

https://atlantaangermanagement.wordpress.com/2012/06/10/the-bar-on-eq-i-2-0-emotional-intelligence-assessments-available-at-atlanta-anger-management/

CONTACT

Emotional Intelligence

Director Richard Taylor BS, CART, CAME
Certified Anger Resolution Therapist™
Certified Anger Management Expert™
Certified MHS EQ-i 2.0 Provider

EQI2.0_CertifiedLogoLge-RT-300x132

Atlanta Anger Management
5555 Glenridge Connector
Suite 200 (2nd Floor)
Atlanta, Georgia 30342 USA

Be Kind

Office Phone: 678-576-1913
Fax: 1-866-551-1253
Web: www.atlantaangermanagement.com
E-mail: richardtaylor5555@gmail.com

Linked in: http://www.linkedin.com/in/richardtayloraam

Atlanta #1 Certified Anger Management Provider
The Best Of The Best In Anger Management & Emotional Intelligence

ANGER MANAGEMENT – WHAT IS IT

Anger Management  – What Is It?

ATLANTA ANGER MANAGEMENT

Anger Management is a course of treatment that seeks to help people whose anger emotion is causing negative problems in their personal, business or public life.

Anderson & Anderson’s Certified Anger Management Facilitators are influencing how anger management is practiced throughout the United States. Anger Management has moved from the basic idea of management of anger to a broader understanding of the relationship between anger, stress, communication, self-awareness, social awareness, impulse control, optimism, decision making, self-perception, flexibility and relationship management. This provides the client with self understanding (awareness), learning to control one’s emotions, social awareness for better interactions and more productive relationship management. 1

In most cases reduced recidivism is also achieved.

Professionally Certified Anger Management Facilitators (CAMF) take an active interest is specializing in understanding anger and all of it’s ramifications. Anger Management is not psychotherapy. Anger Management is psycho-education and a highly personalized form of treatment.

Anger Management does not seek to help those in need of counseling to find ways of avoiding their anger altogether. According to the American Psychiatric Association, anger is a normal human emotion. It is not a mental disorder, consequently it is not responsive to traditional counseling, psychotherapy or psychotropic medication. Additionally anger is not listed in The Diagnostic and Statistical Manual of Mental Disorders (DSM) DSM-IV-TR. 3

Anger is exemplified by anger outbursts or tempers that flair out of proportion to the causing stimuli or situation. Anger can be aggressive as in verbal or physical abuse but also passive as in emotional blackmail, negative control issues, silent treatment etc. The individual experiencing anger often lashes out against family members, friends, acquaintances coworkers, even strangers.

Anger is a problem under the following circumstances: 2

• When it occurs too frequently
• When it is too intense
• When it lasts too long
• When it leads to health issues
• When it destroys interpersonal relationships: personal, work and public
• When it results in person-directed aggression: verbal or physical abuse

Anger can be managed using skills/tools that can be learned through a course of proven Anger Management curriculum.

At Atlanta Anger Management, Atlanta, GA  Anger Management is offered:

 

Definitions:

Session (s): Meet in discrete private one on one Monday through Friday agreed upon time slot and individualize treatment plan. You receive an Action Plan (To Do List) that mobilizes you into changing your situation immediately. People around you will notice and things improve quickly.

Book Monday through Friday 8:00AM to 5:00PM | Monday 8:00AM to 10:00PM

Group Class / Class: Join a group of other people usually from 2-7 people and use an anger management workbook to learn the Anderson and Anderson™ four Anchors for change and life skills to better/change your life. Some conversation results from topics.
You can join an open class at any time. This is like attending a Self Improvement Class / Seminar. It is best if you can attend 8 Hours of Class Time to receive the main content so you can actually use all the material in a combined approach for lasting change.

Anger Management Class Schedule:
Tuesday Anger Management Classes
Wednesday Anger Management Classes
Thursday Anger Management Classes
Saturday Anger Management Classes

Accelerated / Intensive: A Monday through Friday usually 8 Hour Private One On One Session. Combines Individual Session Concepts and help with Workbook Structure.
Most often Corporate Sponsored or when Individual is going to jail and needs it right now.

Book Monday through Friday. Any number of hours needed. Inquire. 678.576.1913

VIP Concierge Service – We come to you. One on One private discrete Sessions.
Any length of time you want. Individual, Couples, Family, Teens, Corporate. Seminars.

Disruptive Physicians handled personally by Mr. George Anderson  ( Brentwood, CA)

VIP Concierge Anger Management Coaching Services Worldwide.
Harstfield – Jackson International Airport – Busiest Passenger Airport In World – Affordable Flights Everyday.
Certified In All 50 US States and Accepted By All Courts.

 Seminars – Group Classes for 2 or more people.
 
 

Richard Taylor of Atlanta Anger Management teaches core life skills in the following domains:

• Self Observing Self
• Anger Awareness and Anger Management
• Stress Awareness and Stress Management
• Improved Communication through Assertion Training & Active Listening
• Emotional Intelligence:
self-awareness, self control, social awareness and relationship management
• Relationship Management
• Cognitive Restructuring
• Learning to Respond To Another Person’s Anger
• Optimism and Gratitude

The first step is to call Richard at 678-576-1913 and we get to know one another. It is usually fairly brief but provides you the opportunity to discuss current situation and what some of the issues are.

Atlanta Anger Management work with Individuals, Companies, Corporations, City and Federal Government Institutions, Schools, Colleges and Universities, Health Care Companies in designing classes or group seminar programs in Anger Management, Stress Management, Improved Communication Styles, Couples Conflict Management, Rage Management, and Emotional Intelligence.

NOTE: NO INSURANCE IS ACCEPTED.

Anger is not listed in The Diagnostic & Statistical Manual of Nervous and Mental Disorders (DSM IV). Anger is a normal human emotion, which is a problem when it is too intense, occurs too frequently, lasts too long, has health implications, impacts interpersonal relationships or leads to person-directed aggression or violence. 3

Therefore anger is not considered a Psychological Disorder by either the American Psychiatric Association or the American Psychological Association in the way that depression or schizophrenia are, therefore services cannot be billed to client’s health insurance.

CONTACT:

Director Richard Taylor BS, CAMF
Certified Anger Management Facilitator
Diplomate American Association Anger Management Providers

Atlanta Anger Management 
5555 Glenridge Connector
Suite 200 (2nd Floor)
Atlanta, Georgia 30342 USA

Office Phone: 678-576-1913
Fax: 1-866-551-1253
Web: www.atlantaangermanagement.com
E-mail: richardtaylor5555@gmail.com

Linked in:http://www.linkedin.com/in/richardtayloraam

A Certified Anderson and Anderson™ Anger Management Provider
The Best Of The Best In Anger Management & Emotional Intelligence

_________________________________________________

References:

1. https://www.andersonservices.com/blog/

2. https://www.andersonservices.com/blog/

3. https://www.andersonservices.com/blog/

EMOTIONAL INTELLIGENCE SERIES II

Emotional Intelligence – What is it anyway?

Emotional Intelligence Series – Part II

Continuing this Emotional Intelligence Series,  I wanted to get more into “What is Emotional Intelligence.”

Links to Series below:

Emotional Intelligence Series – Part I
Emotional Intelligence Series – Part II

In Part I, I mentioned this is not a complete definitive article on Emotional Intelligence [ EI ] as that would be overwhelming and not serve the purpose I seek; namely to bring the term Emotional Intelligence [ EI ] and it meaning and it’s application in a more understandable way to the “normal” person interested or having to take court ordered/employer mandated course/class.

To keep things really simple, I like to open with the term Emotional Intelligence as saying “Lets reverse the words to Intelligence With Our Emotions”.

Many of us live in a reactive world to other people, events, situations, our own beliefs and therefore our emotions are highly experienced and expressed without a moment of thought or internal interaction. We simply react to stimuli.

If we observe animals, like our pet dog, we see how it inter-reacts to other dogs while walking it in the park, runners, children, smells, watching TV, etc. Our dog reacts. We often understand it dog’s nature, Dogs bark. Some people try to make their dog “behave” and not bark. They apply Behavior Training so their dog learns more “acceptable” ways of being at the park and at home in the backyard. Some dogs bark at everything others seem better suited to go along smelling, walking and doing their business. Some of this may have to do with the dog’s breed, some the pet owner and their vibes/beliefs, tolerance for the dog’s behavior, perhaps training.

We as human beings have a larger brain and have the ability to perceive more. Both in an IQ (Intelligence Quotient) analytical left brain sort of way and also on an Emotional level (Emotional Intelligence) right brain sort of way.

For example: Some of us are able to “read” people’s expressions, eye movements / eye expression and body positions / language to sense what they are saying….it adds clues to whether we “think” …”Are they are telling the truth?”…whether we are to “believe” that what they are saying is believable and therefore acceptable and true. We accept and discard the conversation and often the person too. So this ability can be also be called “common sense” or “street smarts”.

Most of us have some idea about those two terms called “common sense” or “street smarts”. We laugh and say the 21st Century person has lost that, hence all the online forums asking the most trivial questions, Facebook, the Call In Radio Shows, the Call In TV Shows, Reality TV, older newspaper columns handling such questions. People are very interested in what others think about their situation and what to best do about it. Most people do not look for inner wisdom or guidance from the quiet within.

On the other hand there are people with “Common Sense or Street Smarts” who do pretty well to very well in their lives, many without any or less than the best education. Why is this? They have a “knowing” to how things work and “work it.” This is a component of what is now called the field of Emotional-Social Intelligence. Fancy term for what many of us already know. But what about the others? What about you who think you know what is going on but find yourself reprimanded by the court system, your spouse, your family member, your employer. Are they just plain wrong? Or is there something more to be open to and learn and grow?

Is it possible to grow and learn about this interesting field of emotions?

I firmly believe there is! Emotions are complex and as we start to pay attention to ourselves we start to know who and what we are. Self knowledge often takes a life time of devotion and work. Who really are we as a person,  an individual? We do we accept/reject? Why?

Most people accept we are complex beings (called human beings) and that we are made up of three to four components or layers/levels.

  • Physical Level
  • Mental Level
  • Emotional Level
  • and overlooked/disputed: Spiritual Level
4 Domains

4 Domains

Most people have a hard time balancing all three or four levels. Since I believe in the Spiritual and most people believe in some kind of Higher Power let’s call it four levels or domains.

The two most overlooked as you can acknowledge are the Emotional and Spiritual domains.

We will look at these four domains next. – Richard

Emotional Intelligence Assessment
Emotional Intelligence Coaching – Call 678-576-1913 to set up Individual Session.
Emotional Intelligence For Business
Books

Resources:

Daniel Goleman, PH.D 
Mayer-Salovey-Caruso Group
Reuven Bar-On

Richard Taylor BS, CAMF

Richard Taylor BS, CAMF

Director Richard Taylor BS, CAMF
Certified Anger Management Facilitator
Diplomate American Association Anger Management Providers

Atlanta Anger Management 
5555 Glenridge Connector
Suite 200 (2nd Floor)
Atlanta, Georgia 30342 USA

Phone: 678-576-1913
Fax: 1-866-551-1253
Web: www.atlantaangermanagement.com
E-mail: richardtaylor5555@gmail.com

Linked in:http://www.linkedin.com/in/richardtayloraam

A Certified Anderson and Anderson™ Anger Management Provider
The Best Of The Best In Anger Management & Emotional Intelligence

BUILDING OPTIMISM

Learning to be Optimistic

REWIRE THE BRAIN WITH FOCUSED THOUGHT

ABCDE MODEL 

Learn to be optimistic using a technique based on Albert Ellis – Rational Emotive Behaviour Therapy.

Professor Martin Seligman has elaborated on this in his book ‘Authentic Happiness’

This is a method for building optimism by recognizing and disputing pessimistic thoughts. The key to disputing your own pessimistic thoughts is to first recognize them and then to treat them as if they were uttered by an external person, a rival whose mission in life is to make you miserable.

  1. Become more aware of your conscious thought processes and begin to treat them as if they were being uttered by an external person whose goal in life is to make you unhappy.  (Distancing)
  2. Distract yourself from the thoughts – i.e. don’t allow yourself to think about them by directing your mind elsewhere. The rubber band technique is useful. Distraction is the best technique if you have to perform a task and it would be unhelpful to think about it.
  3. Dispute the beliefs. Disputation is the most important technique here and involves checking out the accuracy of the beliefs about ourselves that are encouraging us to feel pessimistic.  When we dispute we use the same techniques which we use to argue with other people.

Once you recognize that you have a pessimistic thought that seems unwarranted, counteract it by using the ABCDE model.

A stands for Activating Event
B for the Beliefs you automatically have when it occurs
C for Consequences of the belief
D for your Disputing your routine belief – using facts and logic, not wasteful thinking on affirmations.
E for the Energization that occurs when you dispute it successfully (this simply means to pay attention to how you feel (e.g. lighter, more energized, more optimistic) as a result of disputing your negative thoughts)

By effectively disputing the beliefs that follow an activating event or adversity, you can change your reaction from dejection and giving up to activity and embrace good cheer.

Exercise – During the next 5 activating events or adversity you face in your daily life, listen closely for your beliefs, observe the consequences, and dispute your beliefs vigorously. Record all this on a piece of paper.  Once you have done this on paper a few times you can then simply go through the process in your head.

Example:

Adversity:      

You gave a presentation and didn’t use your allocated time and stumbled in a few places.

Belief:    

I’m really bad at public speaking.  I always make a mess of it.  I really ought not to do it again because I’ll just be as bad.  My boss must think I’m not up to the job.

Consequences: 

You turn down appointments to speak and therefore let your fear get the better of
you.  If you speak again you are very nervous and apprehensive and therefore much more likely to make mistakes.

Disputation:    

I haven’t had much experience of giving presentations.  That was only my third.
The head of department spoke for less time as well and no-one was bothering about it.  A number  of people asked me questions and were interested in what I was saying.  Kevin even said he liked my slides and he isn’t one to say positive things to people.  I might not have been that fluent but I was ok and if I can conquer my nerves I should be better next time.

There are 4 different ways to make your disputations convincing:

Evidence – shows that the negative beliefs are factually incorrect. Most negative beliefs are overreactions. So ask ‘what is the evidence for this belief?’  (This is not just about affirmations or repeating positive statements it is about employing logical arguments.)

Alternatives ask yourself if there are alternative ways to look at the problem which are less damaging to yourself. Focus in particular on causes which are changeable (e.i. you were tired), the specific (e.i. only this instance), and the non personal (other people’s contribution to the problem).

Implications – even if you still take a negative view of what you have done you can still decatastrophize. E.I. even if you did put your foot in it at the interview and didn’t get this job what are the implications for other jobs or the rest of your life? [You are not defined by failure, success is on the horizon.]

Usefulness – question the usefulness of your belief. It can be helpful here to realize that even negative situations can in the long run work out well. We can also realize that some of our beliefs about the world (e.i. that it should be fair) though laudable lead us to be unduly negative. [Think: “Everything turns out as it out to be for the better good.”]

 

Source: http://www.centreforconfidence.co.uk/pp/techniques.php?p=c2lkPTQmdGlkPTMmaWQ9NjY=

Private One on One Sessions
Classes
Coaching
Books

Director Richard Taylor BS, CAMF
Certified Anger Management Facilitator
Diplomate American Association Anger Management Providers

Atlanta Anger Management 
5555 Glenridge Connector
Suite 200 (2nd Floor)
Atlanta, Georgia 30342 USA

Phone: 678-576-1913
Fax: 1-866-551-1253
Web: www.atlantaangermanagement.com
E-mail: richardtaylor5555@gmail.com

Linked in:http://www.linkedin.com/in/richardtayloraam

A Certified Anderson and Anderson™ Anger Management Provider
The Best Of The Best In Anger Management & Emotional Intelligence

EMOTIONAL INTELLIGENCE SERIES I

Emotional Intelligence – What is it anyway?
 
Emotional Intelligence – Series Part I
 
The term “Emotional Intelligence” is used today as if “everyone” knew what the term means with all of its ramifications. As I introduce the term and concept in our Atlanta Anger Management, Anderson and Anderson™ , Anger Management Classes very few people have actually heard the term and know what it means.

This Emotional Intelligence Series will try to investigate the term and expand on its meaning and practical applications in everyday life. Join in the investigation if you have anything to add, ask, or correct.

“Emotional Intelligence” the term, was coined and formally defined by John (Jack) Mayer of the University of New Hampshire and Peter Salovey of Yale University in 1990.  1

They expanded on the concept by Howard Gardner (1983) while at Harvard University that multiple intelligences may exist in humans including an aptitude for introspection and “personal intelligence.”

Mayer and Salovey joined with their fellow colleague David Caruso to create a Emotional Intelligence (EQ) measuring instrument they named Mayer-Salovey-Caruso Emotional Intelligence Test (MSCEIT).

Also working in the field was Dr. Reuven Bar-On and by 1985 developed the concept of Emotional Quotient (EQ). He believed that our intelligence was made up both IQ but also of overlapping distinct attitudes and skills that he later defined into an instrument for measurement he called Emotional Quotient Inventory or for short EQ-i®

Of course there were many others all working separately on different concepts related to intelligence other than Intelligence Quotient (IQ). IQ had already been accepted and used in schools in many countries to measure students cognitive or rational aptitudes to determine “how smart” they were.

NOTE: This article is not a complete history of Emotional Intelligence. It is to open up the term to the “public” everyday person, so this portion is brief to keep things moving.

Daniel Jay Goleman is an author, psychologist, and science journalist who was writing for The New York Times (12 years) specializing in psychology and brain sciences. He studied and complied years worth of research in the field of psychological functioning and personal skills and in 1995 authored the book Emotional Intelligence: Why It Can Matter More Than IQ. 2

As they say, “the rest is history”. The book was on the New York Times Best Sellers list for more than 1 1/2 years explaining that Emotional Intelligence existed with lots of research to back up the premise that EQ often is more important to the individual than one’s IQ as a determining factor for success in life.

There was a time when IQ was considered the leading determinant of success. In this fascinating book, based on brain and behavioral research, Daniel Goleman argues that our IQ-idolizing view of intelligence is far too narrow. Instead, Goleman makes the case for “emotional intelligence” being the strongest indicator of human success.  He defines emotional intelligence in terms of self-awareness, altruism,  personal motivation, empathy, and the ability to love and be loved by
friends, partners, and family members. People who possess high emotional  intelligence are the people who truly succeed in work as well as play, building flourishing careers and lasting, meaningful relationships. Because emotional intelligence isn’t fixed at birth, Goleman outlines how adults as well as parents of young children can sow the seeds. 3

So Mr. Goleman defines a set of skills: self-awareness, including control of one’s impulses, self-motivation, empathy and social competence in interpersonal relationships that determine one’s effectiveness in negotiating life.

Peter Salovey and Jack Mayer describe Emotional Intelligence as “the ability to perceive emotions, to access and generate emotions so as to assist thought, to understand emotions and emotional meanings, and to reflectively regulate emotions in a way that promote emotional and intellectual growth.” 4

For people who need anger management, Emotional Intelligence is a key in learning to increase self-awareness and control one’s impulses along with many other skill sets that we will be looking at in the upcoming article series.
 

Next in series (II)
 
Emotional Intelligence – What is it anyway? Part Two

 

George Anderson of Anderson and Anderson is a pioneer in the field of Anger Management and has Emotional Intelligence as one of the key four “anchors’ of his model of anger management curriculum. He now has become one of the forerunners in using Emotional Intelligence testing instruments such as the Bar-On EQ-i 2.0 to help determine an individual’s strengths and weaknesses in Emotional Intelligence and provides coaching to help improve deficient areas. All Anderson and Anderson™ Certified Anger Management Providers (CAMF) are now trained in administering the Bar-On EQ-i 2.0 through Anderson and Anderson™ .

Mr. George Anderson also uses it in his Disruptive Physicians work.
 
Richard Taylor also offers Emotional Intelligence coaching in Atlanta to the public
and can fly to your location or do phone/Skype consults for Individuals – Attorneys – Business – Corporations –  Government – Universities & Colleges – Hospital Staff (not Physicians).
 
CONTACT:
 
Director Richard Taylor BS, CAMF
Certified Anger Management Facilitator
Diplomate American Association Anger Management Providers

Atlanta Anger Management 
5555 Glenridge Connector
Suite 200 (2nd Floor)
Atlanta, Georgia 30342 USA

Office Phone: 678-576-1913
Fax: 1-866-551-1253
Web: www.atlantaangermanagement.com
E-mail: richardtaylor5555@gmail.com

Linked in: http://www.linkedin.com/in/richardtayloraam

A Certified Anderson and Anderson™ Anger Management Provider
The Trusted Name In Anger Management & Emotional Intelligence
 
 
______________________________________________________________________________________________________________________________
1. P. Salovey and J.D. Mayer, “Emotional Intelligence”, Imagination, Cognition, and Personality, 9 (1990): 185-211.

2. Daniel Goleman, Emotional Intelligence: Why It Can Matter More Than IQ (New York: Bantam, (1995)

3. Amazon.com Review
Source: http://www.amazon.com/Emotional-Intelligence-Matter-More-Than/dp/055338371X

4. J.D. Mayer, P. Salovery, and D. Caruso, Mayer-Salovey-Caruso Emotional Intelligence Test (MSCIET) User’s Manual (Toronto: Multi-Health Systems, 2002).

Emotional Intelligence The Next Generation

Emotional Intelligence, The Next Generation.

By Mr. George Anderson of Anderson and Anderson™
Edited by Richard Taylor for Atlanta Anger Management Application

The Anderson & Anderson™ Anger Management Model includes Emotional Intelligence as one of its key components.

  • Emotional Intelligence Training – Personal Coaching One on One
  • Emotional Intelligence Training – Business Organizational Seminars Training Conclaves
  • Anger Management – Personal Coaching One on One
  • Anger Management Group Classes Week Night Evenings
  • Anger Management Saturdays One Day Course (Program)
  • Anger Management Accelerated One Day Trainings (Intensives).

For information about training classes in Emotional Intelligence and / or Anger Management, please contact Director Richard Taylor BS, CAMF of Atlanta Anger Management in Atlanta, GA. Please call: 678-576-1913

Emotional Intelligence has become one of the hottest buzz words in the business world. When Harvard Business Review published an article on the topic a few years ago, it attracted a higher percentage of readers than any other article published in that periodical in the last 40 years.

Emotional intelligence is the capacity to appropriately respond to emotional stimuli in a way which leads to positive outcomes in yourself and others. (EQ) is a learned ability to identity, experience, understand, and express human emotions in healthyand productive ways.

It is a relatively new concept which was popularized in 1995 by Dr. Daniel Goleman in two books; “Emotional Intelligence” and “Emotional Intelligence At Work”.

My own interest in emotional intelligence began about 7 years ago. At that time, I was conducting research for a curriculum for anger management classes. Previous anger management models tended to focus on what happens to the body and mind

when a person is under stress or anger. Emotional intelligence provided an intervention with a different set of skills which includes managing anger, stress, improving communication and emotional intelligence.

Emotional Intelligence is a key component in the Anderson & Anderson™ Model of Anger Management Intervention.

In contrast to IQ, which is the ability to manipulate objects and master precision learning, emotional intelligence can be changed, improved at any stage of life. In contrast, IQ remains stable over time and does not predict success in life or relationships.

Research by Goleman and others have shown that success in life and work is not determined by IQ but rather by emotional intelligence (EQ). The brightest students do not necessarily become the most successful. The emotionally intelligent person is the one who is aware of his own feelings, moods, assets and limitations and is sensitive, empathic and compassionate to others. He or she has the capacity to actively listen to others, give feedback and positively influence others that lead to win – win situations.

By improving your emotional intelligence you will be better able to positively influence both your overall performance and well-being, and get incredible results from your work and life. A growing body of research suggests that emotional intelligence is a better predictor of success that the more traditional measures. In fact, EQ may be the single most important factor in predicting success.

There is now a considerable body of research suggesting that a person’s ability to perceive, identify, and manage their emotions provides the basis for the kinds of social and emotional competencies that are important for success in almost any job.

This research indicated that only 20% of your success is contributed by your IQ. With 36% attributable to your emotional intelligence. At least 90% of the difference between outstanding and average leaders is related to emotional intelligence and explains why some people excel while others of the same caliber lag behind. It has been clearly established that emotional intelligence is linked to important work-related outcomes such as individual performance and organizational productivity.

Emotional Intelligence matters most in times of change. It is a measure of your ability to recognize and manage your own feelings and those of other people (staff, colleagues and customers) to produce results and traditional management skills. It is equally important when selecting the next generation of leaders.

The skills taught in an emotional intelligence coaching or classes
may include some or all of the following:

  • interpersonal awareness
  • self control
  • anger management
  • interpersonal assertion
  • listening skills
  • empathy, compassion
  • improving communication style for better outcomes
  • self-esteem
  • stress management
  • commitment
  • motivation
  • social awareness
  • flexibility
  • relationship management
  • problem solving – decision making
  • time management
  • leadership

How do issues like substance abuse, anger management and violence relate?

They are the result of unresolved conflicts relating to personal growth and a lack of knowledge about the process of making positive personal changes. Self-defeating and destructive living patterns are the result of learned behavior, any behavior which is learned can be unlearned.

When you work with other people, your relationship with them can really matter.

Using emotional intelligence is all about getting the most out of these relationships in ways that benefit everyone. Whenever you need to work with other people to deliver business outcomes, having the skills to work effectively with them will help you create a better solution and stronger relationships.

When you learn to recognize other’s emotions, you immediately begin to have greater empathy with them and to better connect with them. This gives you an advantage when working in a team.

Sometimes we respond to situations and people in ways that we may regret. It’s harder to rebuild bridges than it is to establish them. Using emotional intelligence allows you to develop strategies to respond to others comments, incidents and events that would normally push your emotional buttons.

It’s never easy to deal with conflict, but when you are aware of what drives conflict, you will be able to not just cope with the situation, but be able to diffuse the emotions that always accompanies conflict. When you know your own skills and abilities, you can focus on developing in areas that will benefit you most.

Here are some of the skills that can be developed through Emotional Intelligence:

  • Emotional Competency: constitutes the capacity to tactfully respond to emotional stimuli elicited by various situations, having high self-esteem and optimism, communication, tackling emotional upsets such as frustration, conflicts, inferiority complexes, enjoying emotions, doings what succeeds, ability to relate to others.
  • Emotional Maturity: constitutes evaluating your own emotions and those of others. The capacity to identity and express feelings. The ability to balance the state of your heart and mind. Being adaptable and flexible, appreciating other’s point of view, developing others, and delaying gratification of immediate psychological satisfaction.
  • Emotional Sensitivity: constitutes understanding the threshold of emotional arousal, managing the immediate environment, maintain rapport, harmony and comfort with others, letting others feel comfortable in your company while you feel comfortable in your own skin, empathy.
  • Customer Service: learning how to help your customers feel heard, understood, helped, served, respected, valued and important.
  • Hiring: Selecting employees with relatively high emotional intelligence, emotionally sensitive, aware, optimistic, resilient, positive, and responsible.
  • Turnover: Reducing turnover, reduction through helping employees feel appreciated, recognized, supported challenged, rewarded and respected.
  • Training: Raising emotional intelligence at all levels of the business through emotional literacy and emotional intelligence workshops.
  • Corporate Culture: Creating an environment where employees feel safe, trusted, special, needed, included, important, cooperative, focused, productive, motivated, respected and valued.
  • Productivity: Developing intrinsic motivation. Increasing employee commitment, cooperation and cohesion. Reducing lost time spent on conflict, turf-battles, defensiveness and insecurity.
  • Goal Setting: Setting goals based on feelings and hard data. For example, stating the goal that we want customers to feel satisfied, appreciated, and setting similar goals for employees. By adding emotions to Goal Settings it keeps direction appealing to the human side of goals and for better outcomes. Seek feedback on feelings, measuring and tracking performance. Often a second round is required with adjusted goals to get to the expected finish line.
  • Leadership: A leader with high emotional intelligence is emotionally aware. This means that he or she is aware of his own feelings and is not limited to logic, intellect and reasons when making decisions and managing people.

For information about training classes in Emotional Intelligence and / or Anger Management, please contact  Director Richard Taylor BS, CAMF of Atlanta Anger Management in Atlanta, GA. Please call: 678-576-1913

Note:
Inquires for “Disruptive Physicians” call Mr. George Anderson directly at 310-207-3591

Director Richard Taylor BS, CAMF
Certified Anger Management Facilitator™

Atlanta Anger Management
5555 Glenridge Connector
Suite 200 (2nd Floor)
Atlanta, Georgia 30342 USA

Phone: 678-576-1913
Fax: 1-866-551-1253
Web: www.atlantaangermanagement.com
E-mail: richardtaylor5555@gmail.com

Linked in: http://www.linkedin.com/in/richardtayloraam